Building a highly secure private cloud environment for a defense customer
A United States defense customer dealing with a high volume of medical records had an ongoing requirement to digitize paper-based service treatment records for service members. This system leverages mission-critical imaging applications to conduct bulk scanning of records that contain highly sensitive protected health information (PHI) and personally identifiable information (PII) data. The nature of the scanning processes and imaging application utilization requirements necessitate a secure and dedicated infrastructure that is scalable to meet the system’s evolving compute and storage demand.
To solve the customer’s system imaging challenges, Perspecta teamed with a partner experienced with converting billions of images using scanning applications and who are experts in handling PII and PHI data. Perspecta established an onsite private cloud environment using its FedRAMP-authorized CloudSeed® architecture. This private cloud infrastructure supports Perspecta’s imaging applications used for bulk scanning. As records are brought on-site, compute and storage resources scale to accommodate the changing scanning load.
The solution was deployed in a St. Louis-based facility to give the customer’s system the ability to automatically provision fundamental computing resources to support mission imaging applications. In addition to the cloud environment, Perspecta provided managed services on all infrastructure.
Other services included:
- 24/7/365 infrastructure monitoring
- Trouble ticket initiation with customer’s designated service desk
- Asset management
- Physical audits, inventories and inspections with audit reporting
- Configuration management of the infrastructure with database updates
- Management of the removal and replacement of defective parts by the warranty or maintenance provider
The Perspecta solution moved the customer away from complex implementations of traditional server and storage environments and towards a single cloud solution. The design eliminated the need for the traditional architecture hardware and software stack that often results in unnecessary overhead leading to performance degradation and increased potential for reduced availability time, as well as sprawling licensing and management costs. The design provided a simplistic “plug and play” methodology for scalability giving the system the flexibility that it required for varying scanning loads.
The typical resource usage of the private cloud decreased or increased depending on demand. Additionally, the solution included licenses and images for use on virtual machines. All resources are able to “burst” on an as-needed basis.