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Optimizing the County of San Diego Probation Office through mobile

Optimizing the County of San Diego Probation Office through mobile

Probation officers are required to make contact with probationers where they reside and to capture information about each contact on the officer’s mobile phone. The County of San Diego collaborated with Perspecta to help optimize offender management, enabling access to caseloads and offender information from probation officers’ smartphones in the field. The mobile solution has increased productivity, ensured accuracy and consistency, and saved time and money, decreasing the time that officers spend recording interactions in their contact logs by 55 percent.

Since implementing the Probation Universal Mobile Application ( PUMA), the county has been the recipient of multiple awards and the program:

  • 2015 GovTech Digital Counties second place award
  • 2016 Igniting Innovation Awards finalist
  • ACT-IAC 2016 National Association of Counties (NACo)
  • “Best in Category” 2018 Igniting Innovation Awards finalist ACT-IAC

The program was expanded to the California Department of Corrections and Rehabilitation and won two additional awards:

  • 2017 NASCIO State IT Recognition award
  • 2017 Best of California Winner

 

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