The Rhode Island Division of Motor Vehicles (RI DMV) needed to modernize multiple legacy applications into a single customer-centric solution. Although the agency had modified these applications to support business requirements, they were difficult to use, costly to maintain, not easily integrated with newer technologies.
To meet RI DMV needs, Perspecta proposed a highly collaborative modernization approach. We assessed the legacy applications, reviewed and re-engineered business processes and developed, customized and deployed our complete motor vehicles and licensing solution using an Agile methodology—creating efficiencies and enhancing customer service delivery.
Since deployment, the RI DMV and Perspecta teams have processed over 10 million transactions and implemented significant enhancements to the solution. Perspecta continues to be the technology partner of choice for the Rhode Island DMV.