City of Irvine gives kudos to Perspecta for quickly establishing a COVID-19 hotline

In response to the COVID-19 pandemic, the City of Irvine, Calif., joined forces with public health partners across the county, state and nation to ensure Irvine had best practices in place to protect the health and well-being of our community.

To create an immediate communications channel for residents, the city tapped Perspecta to establish an Ombudsman Hotline for nonmedical COVID-19 questions that pertain to Irvine. Understanding the urgency, the Perspecta team had the hotline set up and operational in less than 24 hours.