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"The Customer Portfolio Optimizer helps us craft a more effective contact, offer and outreach strategy including the tone of the message, the communications channel, timing and sequencing of the offer to meet our customers’ needs."

Karen Miller,
Senior Product Manager of Group Retention, Yorkshire Building Society

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"UK mortgage lenders will face new challenges and renewed pressure on margins. They have seen a dramatic fall-off in remortgaging, and government-owned banks will start to publish low pay rates.

Banks must invest in new tools to analyse and sement borrower behaviour to drive growth in net interest and other income from mortgages."

David Hamermesh,
Research Director of the Consumer Lending Practice, TowerGroup

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"Our suite enables Mortgage executives to drive profit and return on capital by differentiating customers who respond well to proactive repricing from those who don’t."


 Nick Young,
 Director of
 Mortgage Solutions at
 Nomis Solutions

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"By using the Customer Portfolio Optimizer, we have gained a better understanding of our customers and we use this insight to tailor optimal offers and contact strategies that better meet their needs. At the same time, the solution helps us meet our business objectives, risk thresholds, and performance goals."


Rik Andrews,
Mortgage Product Controller
Skipton Building Society

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